Remote Customer Support Specialist
About the job
Vita CV is hiring a Remote Customer Support Specialist to support a technology-led UK client. You’ll be helping customers through email, chat, and occasionally phone.
What You’ll Do
• Provide customer support with a friendly, problem-solving approach
• Handle inquiries, troubleshoot issues, and guide users
• Update CRM records and follow support tickets
• Identify recurring issues and provide feedback to the team
• Deliver excellent service while meeting service targets
What We’re Looking For
• Strong communication skills
• Experience in customer service (remote preferred)
• Ability to stay calm and solution-focused
• Tech-savvy and comfortable learning new systems
A great role if you enjoy helping people and working from home.
