Sales Executive
- Job Type Full Time
- Qualification OND
- Experience1 – 2 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business DevelopmentÂ
Job Reference: SE
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Job Objective
- The Sales Executive supports the Outlet Manager in growing sales by delivering exceptional customer service and managing client relationships. This role acts as a consultant for beauty and luxury lifestyle products to walk-in and over-the-phone customers in the assigned outlet.
Key Duties & Responsibilities
- Serve as a product advisor or consultant to walk-in and phone customers.
- Deliver friendly, efficient, and knowledgeable service.
- Provide guidance on product selection to help customers make informed decisions.
- Maintain deep product knowledge and stay updated on all merchandise information.
- Listen actively to customer needs and provide tailored solutions.
- Promote new products and demonstrate how they enhance the customer’s lifestyle.
- Suggest complementary merchandise to increase sales.
- Assist in pricing, markdowns, restocking, and other retail-related duties.
- Handle customer service issues effectively and professionally.
- Maintain visual merchandising and selling floor standards.
- Use promotional events to maximize sales.
- Assist with periodic inventory exercises.
- Use PoS systems for sales and check-out functions.
- Support the Outlet Manager in executing off-shelf merchandise displays and maintenance.
Key Performance Indicators (KPIs)
- Sales growth and achievement of outlet targets
- Customer satisfaction and feedback
- Product knowledge and advisory effectiveness
- Contribution to visual merchandising and promotional activities
Reporting Relationships:
- Functionally Reports To: Outlet Manager
- Administratively Reports To: Outlet Manager.
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