Location
Argentina, Egypt, Nigeria
Employment Type
Full time
Location Type
Remote
Department
Scale Army Careers Overview Application
Our client is a commerce-focused organization that ensures brand leaders never have to choose between growth and integrity in digital marketplaces. They operate as a strategic extension for their partners, protecting what makes a brand valuable while scaling what makes it viable. Their BOE (Build–Operate–Evolve) model, together with scope shields, response SLOs, and change-governance frameworks, reduces operational variability and total cost of ownership, enabling faster, safer, and more predictable growth.
Location
Fully remote | 9 AM – 5 PM EST
Role Overview
The Account Manager will serve as the first point of contact for brands seeking to improve marketplace performance, primarily on Amazon. The role requires a consultative, tactical approach, connecting brand needs to our client’s BOE methodology and demonstrating value quickly.
The Account Manager’s main task is to help brands sell better on Amazon. Must be able to converse confidently about Amazon growth mechanics, interpret signals such as BSR, Buy Box health, catalog fundamentals, and early performance indicators, and prepare clean handoffs to Strategy and Accounts.
Key Responsibilities
Inbound Sales
- Respond to inbound leads with an aggressive SLA (minutes, not hours).
- Run structured discovery across pains, priorities, JTBD, and success metrics (ROAS, TACoS, ranking, margins, share).
- Perform light diagnostics focused on tactical marketplace signals, including Buy Box/MAP issues, inventory health, catalog quality, content readiness, ads posture, pricing indicators, and logistics-related risk.
- Prepare call recaps and concise value one-pagers with risks, impact hypotheses, BOE alignment, and preliminary next steps.
Outbound Sales
- Build ICP-aligned target lists and execute multichannel outbound sequences (email, LinkedIn, phone, video) with high-quality personalization.
- Identify performance triggers such as ranking shifts, OOS patterns, review volatility, or channel expansion (Walmart, TikTok Shop) and initiate relevant outreach.
- Generate a pipeline of qualified SQLs and book meetings with VP/Director-level decision-makers across Growth, eCommerce, Revenue, or Marketplace.
Commercial Coordination
- Maintain CRM hygiene, ensuring accurate stages, notes, and next steps.
- Support development of simple business cases (baseline → hypothesis → metrics → risks → BOE pilot).
- Participate in pitches/demos and assist in the design of pilot scopes, acceptance criteria, response SLOs, and rollback/change-control parameters.
Brand & Messaging
- Communicate the value promise of growth with integrity guardrails.
- Translate marketplace evidence into structured storytelling (before/after states, CWV guardrails, true ROAS, TACoS trends, payback logic, reputation, and TCO impact).
Qualifications
Experience
- 2–5+ years in consultative B2B sales at an agency (eCommerce, performance, Amazon/marketplaces, or adjacent).
- Hands-on experience with Amazon Seller Central, including tactical understanding of BSR, Buy Box, MAP, catalog fundamentals, A+ Content, pricing signals, inventory interactions, and how ads impact growth.
- Experience managing or supporting eCommerce accounts (Shopify/WordPress) and understanding core marketplace operations.
- Proficiency in outbound prospecting through email, LinkedIn, phone, and video, with structured qualification (BANT, MEDDICC-lite, or similar).
- English C1 (spoken/written) and Spanish native/advanced.
- Professional experience using CRM systems (HubSpot or Salesforce), Sales Navigator, Apollo/Clay/Instantly, office tools, and video communication tools such as Loom.
- Experience translating marketplace metrics into business insights and decision-ready communication.
Skills
- Strong consultative listening and strategic questioning to uncover root causes.
- Excellent written and verbal communication with the ability to craft persuasive, value-driven narratives.
- Operational rigor, including CRM hygiene, documentation discipline, and consistent follow-through.
- Business acumen across margins, mix, pricing, inventory, TCO, and reputational risk.
- Ability to structure data into clear hypotheses, evidence, value, risks, and next steps.
- High resilience, accountability, and continuous learning mindset.
- Strong sense of ethics and brand protection — recognizing that growth must align with integrity guardrails.
What Success Looks Like
- Delivers measurable value in the first meeting through high-quality discovery and clarity of next steps.
- Conducts accurate light diagnostics with actionable marketplace signals (Buy Box, MAP, OOS, TACoS, ranking).
- Ensures high-quality handoffs to Strategy through complete briefs and explicit acceptance criteria.
- Meets cycle-time expectations, including speed to BOE pilot and adherence to response SLOs.
Opportunity
This role provides a high-impact path for a sales professional who thrives at the intersection of marketplace performance, consultative discovery, and tactical understanding of Amazon growth levers. You will help brands navigate complex marketplace environments, provide immediate value through structured insights, and collaborate closely with Strategy and Revenue teams. The role offers significant ownership, exposure to high-level decision-makers, and a chance to influence pilot design and early-stage growth initiatives.
Application Process:
To be considered for this role these steps need to be followed:
- Fill in the application form
- Record a video showcasing your skill sets
